@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&display=swap');
:root{--bg:#050814;--panel:rgba(10,17,35,.86);--panel-2:rgba(14,24,48,.9);--line:rgba(143,170,230,.16);--line-strong:rgba(124,158,255,.34);--text:#f4f7ff;--muted:#8997b8;--blue:#4d8dff;--blue-2:#76a7ff;--green:#4dd7a6;--danger:#ff6880;--shadow:0 30px 90px rgba(0,0,0,.38);--radius:24px}
*{box-sizing:border-box}html,body{margin:0;min-height:100%;font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;background:var(--bg);color:var(--text)}body{overflow-x:hidden;background:radial-gradient(circle at 17% 8%,rgba(34,83,187,.18),transparent 32%),linear-gradient(180deg,#070b17 0%,#040711 100%)}button,input,textarea{font:inherit}button,a{-webkit-tap-highlight-color:transparent}button{color:inherit}a{color:inherit;text-decoration:none}
#signalField{position:fixed;inset:0;width:100%;height:100%;z-index:0;pointer-events:none;opacity:.72}.ambient{position:fixed;border-radius:50%;filter:blur(90px);pointer-events:none;z-index:0}.ambient-one{width:420px;height:420px;left:-180px;top:18%;background:rgba(42,106,255,.12)}.ambient-two{width:360px;height:360px;right:-140px;bottom:-90px;background:rgba(100,71,255,.10)}
.site-header{position:relative;z-index:3;height:74px;padding:0 clamp(22px,5vw,80px);display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid rgba(136,161,220,.12);background:rgba(5,8,20,.64);backdrop-filter:blur(18px)}.brand{display:flex;align-items:center;gap:12px;font-weight:800;letter-spacing:-.04em;font-size:20px}.brand em{font-style:normal;color:var(--blue-2);margin-left:3px}.brand-mark{display:grid;grid-template-columns:repeat(3,5px);gap:3px;align-items:end;height:20px}.brand-mark i{display:block;width:5px;border-radius:4px;background:linear-gradient(180deg,#fff,var(--blue))}.brand-mark i:nth-child(1){height:11px}.brand-mark i:nth-child(2){height:20px}.brand-mark i:nth-child(3){height:15px}.site-header nav{display:flex;gap:8px}.site-header nav a{padding:10px 14px;color:#b7c1d9;font-size:14px;border:1px solid transparent;border-radius:999px;transition:.2s ease}.site-header nav a:hover{color:#fff;border-color:var(--line);background:rgba(255,255,255,.04)}.site-header nav .nav-support{border-color:var(--line)}
.page-shell{position:relative;z-index:2;width:min(1380px,calc(100% - 44px));margin:0 auto;padding:54px 0 42px}.intro{display:flex;align-items:flex-end;justify-content:space-between;gap:28px;margin-bottom:28px}.eyebrow{display:flex;align-items:center;gap:9px;margin:0 0 13px;color:#7ba7ff;font-size:11px;font-weight:700;letter-spacing:.18em;text-transform:uppercase}.eyebrow span{width:22px;height:1px;background:#6e9fff;box-shadow:0 0 14px #6e9fff}.intro h1{margin:0;max-width:800px;font-size:clamp(38px,5vw,70px);line-height:.99;letter-spacing:-.055em}.intro h1 strong{font-weight:800;color:transparent;background:linear-gradient(100deg,#f9fbff 10%,#7aa8ff 100%);background-clip:text;-webkit-background-clip:text}.intro-copy{max-width:680px;margin:18px 0 0;color:var(--muted);font-size:16px;line-height:1.65}.availability{display:flex;align-items:center;gap:12px;padding:14px 16px;border:1px solid var(--line);border-radius:16px;background:rgba(9,15,31,.72);backdrop-filter:blur(14px)}.availability>span{width:10px;height:10px;border-radius:50%;background:var(--green);box-shadow:0 0 0 5px rgba(77,215,166,.1),0 0 18px rgba(77,215,166,.7)}.availability div{display:grid;gap:3px}.availability b{font-size:13px}.availability small{color:var(--muted);font-size:11px}.refresh-button{display:flex;align-items:center;gap:8px;padding:12px 15px;border:1px solid var(--line);border-radius:14px;background:rgba(10,17,35,.72);cursor:pointer}.refresh-button:hover{border-color:var(--line-strong);background:rgba(18,29,55,.9)}
.workspace{display:grid;grid-template-columns:340px minmax(0,1fr);height:min(690px,calc(100vh - 265px));min-height:540px;border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;background:rgba(6,11,24,.76);box-shadow:var(--shadow);backdrop-filter:blur(18px)}.ticket-sidebar{display:flex;min-width:0;flex-direction:column;border-right:1px solid var(--line);background:linear-gradient(180deg,rgba(16,27,52,.92),rgba(8,14,29,.94))}.sidebar-head{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:24px 22px 18px}.section-label{display:block;margin-bottom:5px;color:var(--muted);font-size:10px;font-weight:700;letter-spacing:.14em;text-transform:uppercase}.sidebar-head h2{margin:0;font-size:22px;letter-spacing:-.035em}.icon-button{display:flex;align-items:center;gap:8px;border:0;border-radius:12px;padding:10px 13px;cursor:pointer}.icon-button span{font-size:18px;line-height:1}.icon-button b{font-size:12px}.primary{background:linear-gradient(135deg,#4f8eff,#3878ef);box-shadow:0 12px 28px rgba(54,117,239,.24)}.primary:hover{transform:translateY(-1px);filter:brightness(1.08)}.filters{display:flex;gap:6px;padding:0 18px 15px}.filters button{border:1px solid transparent;background:transparent;color:var(--muted);border-radius:999px;padding:7px 10px;font-size:11px;cursor:pointer}.filters button.active{border-color:var(--line);background:rgba(255,255,255,.05);color:#fff}.count-badge{display:grid;place-items:center;min-width:30px;height:30px;padding:0 9px;border-radius:999px;background:rgba(77,141,255,.14);color:#94b9ff;font-size:12px;font-weight:700}.tickets{min-height:0;flex:1;overflow:auto;padding:2px 12px 16px;scrollbar-width:thin;scrollbar-color:rgba(124,158,255,.32) transparent}.ticket{position:relative;display:grid;gap:8px;margin:6px 0;padding:15px;border:1px solid transparent;border-radius:16px;cursor:pointer;transition:.18s ease}.ticket:hover{background:rgba(255,255,255,.035);border-color:var(--line)}.ticket.active{background:linear-gradient(135deg,rgba(66,126,246,.18),rgba(38,76,150,.08));border-color:rgba(83,142,255,.32)}.ticket.active:before{content:"";position:absolute;left:-1px;top:16px;bottom:16px;width:3px;border-radius:4px;background:var(--blue);box-shadow:0 0 15px rgba(77,141,255,.8)}.ticket-top{display:flex;justify-content:space-between;gap:10px;align-items:center}.ticket b{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket span,.ticket small{color:var(--muted);font-size:10px;line-height:1.35}.ticket-status{padding:4px 7px;border-radius:999px;background:rgba(77,215,166,.09);color:#75d9b5!important;text-transform:uppercase;letter-spacing:.06em}.telegram-fallback{display:flex;align-items:center;gap:12px;margin:0 14px 14px;padding:14px;border:1px solid var(--line);border-radius:16px;background:rgba(255,255,255,.025)}.telegram-fallback>span{display:grid;place-items:center;width:32px;height:32px;border-radius:10px;background:rgba(77,141,255,.12);color:#83adff}.telegram-fallback div{display:grid;gap:3px}.telegram-fallback b{font-size:11px}.telegram-fallback small{color:var(--muted);font-size:10px}
.chat-card{position:relative;min-width:0;background:linear-gradient(180deg,rgba(10,18,37,.82),rgba(7,12,26,.9))}.chat-card:before{content:"";position:absolute;inset:0;background-image:linear-gradient(rgba(117,145,205,.035) 1px,transparent 1px),linear-gradient(90deg,rgba(117,145,205,.035) 1px,transparent 1px);background-size:36px 36px;mask-image:linear-gradient(to bottom,black,transparent 80%);pointer-events:none}.empty-state{position:relative;z-index:1;height:100%;display:flex;align-items:center;justify-content:center;flex-direction:column;text-align:center;padding:32px}.empty-orbit{position:relative;width:94px;height:94px;margin-bottom:28px;border:1px solid rgba(111,154,255,.28);border-radius:50%;box-shadow:inset 0 0 40px rgba(62,118,247,.12),0 0 50px rgba(50,102,224,.1)}.empty-orbit:before,.empty-orbit:after{content:"";position:absolute;inset:13px;border:1px solid rgba(132,167,255,.18);border-radius:50%;transform:rotate(55deg) scaleY(.48)}.empty-orbit:after{transform:rotate(-55deg) scaleY(.48)}.empty-orbit span{position:absolute;left:50%;top:-4px;width:8px;height:8px;border-radius:50%;background:#8eb4ff;box-shadow:0 0 18px #72a2ff;animation:orbit 4.5s linear infinite;transform-origin:0 51px}@keyframes orbit{to{transform:rotate(360deg)}}.empty-state h2{margin:0;font-size:28px;letter-spacing:-.04em}.empty-state>p:not(.eyebrow){max-width:390px;margin:11px 0 22px;color:var(--muted);font-size:13px;line-height:1.6}.button{border:1px solid transparent;border-radius:12px;padding:11px 14px;font-weight:700;font-size:12px;cursor:pointer;transition:.18s ease}.button.ghost{background:rgba(255,255,255,.035);border-color:var(--line);color:#d7def0}.button.danger{background:rgba(255,104,128,.09);border-color:rgba(255,104,128,.24);color:#ff9aab}.button:hover{transform:translateY(-1px)}
.hidden{display:none!important}.chat-view{position:relative;z-index:1;height:100%;display:grid;grid-template-rows:auto auto minmax(0,1fr) auto}.chat-head{display:flex;align-items:center;justify-content:space-between;gap:20px;min-height:82px;padding:16px 22px;border-bottom:1px solid var(--line);background:rgba(9,16,32,.74);backdrop-filter:blur(14px)}.chat-title{min-width:0;display:grid;gap:6px}.chat-title h2{margin:0;max-width:650px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:18px;letter-spacing:-.025em}.status-pill{width:max-content;padding:4px 7px;border-radius:999px;background:rgba(77,215,166,.09);color:#73d7b3;font-size:9px;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.chat-meta{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:10px}.secure-dot{width:7px;height:7px;border-radius:50%;background:var(--green);box-shadow:0 0 12px rgba(77,215,166,.8)}.agent-actions{display:flex;gap:8px}.mobile-back{display:none;width:36px;height:36px;border:1px solid var(--line);border-radius:11px;background:rgba(255,255,255,.035);font-size:18px}.quick-replies-wrap{display:flex;align-items:center;gap:12px;padding:10px 16px;border-bottom:1px solid var(--line);background:rgba(7,13,28,.78)}.quick-replies-wrap>span{flex:0 0 auto;color:var(--muted);font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.08em}.quick-replies{display:flex;gap:7px;min-width:0;overflow-x:auto;scrollbar-width:none}.quick-replies::-webkit-scrollbar{display:none}.canned{flex:0 0 auto;padding:7px 10px;border:1px solid var(--line);border-radius:999px;background:rgba(255,255,255,.03);color:#cbd5ed;font-size:10px;cursor:pointer}.canned:hover{border-color:var(--line-strong);background:rgba(77,141,255,.09)}.messages{min-height:0;overflow:auto;padding:26px clamp(18px,3vw,34px);scrollbar-width:thin;scrollbar-color:rgba(124,158,255,.32) transparent}.message{position:relative;width:max-content;max-width:min(72%,680px);margin:0 0 18px;padding:13px 15px 10px;border:1px solid var(--line);border-radius:6px 17px 17px 17px;background:rgba(18,29,55,.78);box-shadow:0 10px 30px rgba(0,0,0,.12);font-size:13px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere}.message.mine{margin-left:auto;border-color:rgba(76,140,255,.32);border-radius:17px 6px 17px 17px;background:linear-gradient(135deg,rgba(54,115,235,.68),rgba(35,79,171,.7))}.message small{display:block;margin-bottom:5px;color:#90a3cb;font-size:9px;font-weight:700;letter-spacing:.04em}.message time{display:block;margin-top:6px;color:rgba(193,207,236,.58);font-size:8px;text-align:right}.composer{display:flex;align-items:flex-end;gap:10px;padding:14px 16px max(14px,env(safe-area-inset-bottom));border-top:1px solid var(--line);background:rgba(7,13,28,.92);backdrop-filter:blur(15px)}.composer textarea{display:block;min-height:46px;max-height:140px;flex:1;resize:none;border:1px solid var(--line);border-radius:15px;padding:13px 15px;background:rgba(255,255,255,.035);color:#fff;outline:0;line-height:1.45}.composer textarea:focus{border-color:rgba(94,150,255,.5);box-shadow:0 0 0 3px rgba(77,141,255,.07)}.composer textarea::placeholder{color:#697797}.composer button{height:46px;display:flex;align-items:center;gap:9px;border:0;border-radius:14px;padding:0 17px;background:linear-gradient(135deg,#538fff,#3778ef);font-weight:700;font-size:12px;cursor:pointer;box-shadow:0 12px 28px rgba(54,117,239,.2)}.composer button i{font-style:normal;font-size:16px}
.modal{position:fixed;z-index:20;inset:0;display:grid;place-items:center;padding:20px;background:rgba(2,5,12,.78);backdrop-filter:blur(12px)}.modal-card{position:relative;width:min(560px,100%);padding:28px;border:1px solid var(--line-strong);border-radius:22px;background:linear-gradient(180deg,#111a31,#0a1021);box-shadow:0 40px 120px rgba(0,0,0,.55)}.modal-card h2{margin:0 0 24px;font-size:28px;letter-spacing:-.04em}.modal-card label{display:grid;gap:8px;margin-top:15px;color:#aeb9d1;font-size:11px;font-weight:600}.modal-card input,.modal-card textarea{width:100%;border:1px solid var(--line);border-radius:13px;padding:13px 14px;background:rgba(255,255,255,.035);color:#fff;outline:0;resize:vertical}.modal-card input:focus,.modal-card textarea:focus{border-color:rgba(94,150,255,.5);box-shadow:0 0 0 3px rgba(77,141,255,.07)}.modal-close{position:absolute;right:17px;top:16px;width:34px;height:34px;border:1px solid var(--line);border-radius:10px;background:rgba(255,255,255,.03);font-size:20px;cursor:pointer}.modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:22px}.toast{position:fixed;z-index:40;left:50%;bottom:24px;transform:translateX(-50%);padding:12px 16px;border:1px solid rgba(77,215,166,.25);border-radius:12px;background:#101b2e;color:#dffaf0;font-size:12px;box-shadow:0 18px 50px rgba(0,0,0,.4)}.toast.error{border-color:rgba(255,104,128,.3);color:#ffd7dd}
@media(max-width:900px){.page-shell{width:min(100% - 24px,760px);padding:32px 0 18px}.intro{align-items:flex-start;flex-direction:column;margin-bottom:20px}.availability{display:none}.workspace{grid-template-columns:300px minmax(0,1fr);height:calc(100dvh - 215px);min-height:520px}.chat-meta{display:none}.agent-actions .button{padding:9px 10px}.quick-replies-wrap>span{display:none}}
@media(max-width:680px){body{min-height:100dvh}.site-header{height:62px;padding:0 15px}.site-header nav a{padding:8px 10px;font-size:12px}.site-header nav a:first-child{display:none}.brand{font-size:17px}.page-shell{width:100%;padding:22px 12px 12px}.intro{padding:0 4px}.intro h1{font-size:35px}.intro-copy{font-size:13px;margin-top:12px}.workspace{display:block;height:calc(100dvh - 205px);min-height:500px;border-radius:20px}.ticket-sidebar{height:100%;border-right:0}.chat-card{display:none;height:100%}.workspace.chat-open .ticket-sidebar{display:none}.workspace.chat-open .chat-card{display:block}.mobile-back{display:grid;place-items:center;flex:0 0 auto}.chat-head{min-height:72px;padding:12px}.chat-title h2{font-size:15px}.agent-actions{margin-left:auto}.agent-actions .button{font-size:10px;padding:8px}.agent-actions #assign{display:none}.message{max-width:86%;font-size:12px}.composer{padding:10px}.composer button{width:46px;padding:0;justify-content:center}.composer button span{display:none}.modal-card{padding:22px 18px}.modal-actions{display:grid;grid-template-columns:1fr 1fr}.telegram-fallback{margin-bottom:max(12px,env(safe-area-inset-bottom))}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;scroll-behavior:auto!important}}